If you sailed on a Disney Cruise Ship a ticket will need to be raised and you will need to ensure you populate the ticket with the correct fields as advised below:
1. All your personal and cruise information as the ticket requests
2. The field "My question is about" needs to be set to "Make a new purchase"
2a. The field "It relates to" needs to be set to : "I just finished my cruise"
Once you have created this ticket we will come back to with a series of information required to conduct a search on your images and advise if photos are able to be purchased for your sailing.
Disney guests please raise your ticket here [ensuring you follow the above instructions correctly]